Feedback from previous guests about their experience.
62%
liked the hotel and would stay again
Convenient Location
Clean Room
Rude Service
Basic Dining
6.2/10
Nice
Rooms
6.9
Location
7.6
Service
5.9
Dining
5.4
Guest reviews
6.2/10
based on 12 reviews
7.0
7.0/10 based on 6135 reviews
Grace
United States,
May
2024
5.0/10
The hotel is a budget choice, offering basic but quiet rooms. The food options are limited, and the service is unsatisfactory. However, the location is convenient for those needing access to the airport and city.
Rooms
6.0
The rooms are ultra basic but fine, providing a quiet stay.
Service
5.0
The service was extremely unhelpful and rude, creating a negative experience.
Location
7.0
The hotel's proximity to the airport and train station is convenient, but dining choices nearby are limited.
Dining
5.0
The dining experience was poor with limited food choices and late breakfast hours.
Facilities
5.0
No specific comments on facilities were provided.
William
United States,
April
2024
7.4/10
I had a great stay at this hotel for 2 nights. The rooms were bright and cheerful, perfect for a short stay, and offered great value for the money. However, the window couldn't be closed, which was a bit inconvenient due to the nearby airport.
Rooms
8.0
The room was bright and cheerful, perfect for a 2-night stay and offered great value for the money. However, the window couldn't be closed due to the nearby airport noise.
Service
7.0
The service was friendly and helpful overall. There is room for improvement in providing relevant local information and manners.
Location
9.0
The hotel is conveniently located near the airport and offers a free shuttle bus, making it excellent for short overnight stops.
Dining
6.0
The dining experience was a mixed bag. The food was fresh and better than expected, but there were some issues with broken machines and lack of variety.
Facilities
7.0
The hotel offers good facilities for a short stay, but there are areas that need improvement.
Kathy
United States,
April
2024
6.4/10
The hotel is conveniently close to the airport, making it a logical choice for early morning flights. While the rooms are small and lack a real bathroom, the staff provides great service, especially accommodating solo travelers. The dining options are limited and expensive, available only at specific times, but the location is within walking distance of the train station.
Rooms
6.0
The rooms, although small and lacking a real bathroom, served their purpose for a quick stay near the airport.
Service
8.0
The staff was accommodating, especially to solo travelers like myself, ensuring a comfortable stay.
Location
7.0
The hotel's proximity to the airport and train station makes it a convenient choice for those catching early flights.
Dining
5.0
The dining options were limited and overpriced, only available at specific hours, which was a bit disappointing.
Facilities
6.0
Basic facilities available for a short airport stay, but nothing extravagant.
Ben
United Kingdom,
March
2024
7.2/10
The hotel is conveniently located near the airport, making it a practical choice for travelers. The rooms are cozy, but there may be a disturbance from other guests in adjacent rooms. The breakfast provided is excellent.
Rooms
8.0
There may be noise from other guests in adjoining rooms and outside.
Service
7.0
The receptionist on duty did not provide accurate information about parking options but was kind and helpful to a large family and their dog. However, another staff member seemed more interested in taking smoke breaks than assisting guests.
Location
9.0
The hotel's proximity to the airport and a nearby bus stop is convenient for travelers with early or late flights. It is not situated in a congested area or city center.
Dining
6.0
The dining options are limited, with basic choices available. The cafeteria was quiet during early hours, but the selection could be improved.
Facilities
6.0
The hotel lacks a variety of dining choices and has limited dining hours. However, the grilled fish option was notable.
Randy
United States,
March
2024
6.2/10
I was pleasantly surprised by this hotel. The location is perfect for quick access to the airport, the rooms were suitable for work and clean, and the staff was friendly. Despite some minor issues like missing restaurant facilities, it was a comfortable stay overall.
Rooms
7.0
The rooms were suitable for work and clean. The blood spots on the wall were a bit off-putting for me.
Service
6.0
The manager was friendly and bid me 'bonjure'. However, I had difficulties getting directions for the bus back to the airport.
Location
6.0
I chose this hotel for its proximity to the airport, and the shuttle service was convenient. Unfortunately, it was remotely located without nearby dining options.
Dining
7.0
The continental style breakfast was just what I needed, but it was disappointing to see listed menu items that weren't available. Fresh fish was a nice touch.
Facilities
5.0
I didn't find any restaurants or bars on-site, and the facilities were limited. However, the hotel offers an efficient shuttle bus service to and from the airport.
Alfred
United Kingdom,
January
2024
6.2/10
The hotel provided a basic but adequate room with a big double bed that was clean and ensured a comfortable sleep before my early morning flight. However, noise from other guests and outside could have been a disturbance. The service was disappointingly rude and unhelpful, both during check-in and at breakfast. The location was great for my needs, conveniently close to the airport and with easy access to the city and freeway. The dining options were relatively cheap but served on basic plastic plates, offering sufficient choices. Facilities were sufficient for a short stay.
Rooms
7.0
The room was basic but adequate, offering a clean and comfortable stay.
Service
5.0
The service was rude and unhelpful, creating a hassle during the stay.
Location
8.0
The location was great for my needs, very close to the airport and convenient for a short stay.
Dining
6.0
The dining options were relatively cheap with sufficient choices, but served on basic plastic plates.
Facilities
7.0
Facilities were adequate for a short stay.
Convenient Location
Rude Service
Nick
United Kingdom,
December
2023
6.2/10
Upon arrival, I was pleasantly surprised by the hotel's excellent location near the airport, making it a convenient choice for travelers. However, the service left much to be desired with a mix of unfriendliness and friendliness. The dining experience had its flaws, but the facilities were satisfactory overall.
Rooms
7.0
The room transition was a bit odd, but the new room was surprisingly pleasant, like an upgraded version of the old one. The breakfast offered was good, resembling that of a hospital's menu.
Service
5.0
The service was a mixed bag with blame placed on us for an electricity issue, but some staff members were genuinely friendly.
Location
8.0
The hotel's location was excellent for those using Brussels as a transit point, with free shuttle service to the airport, although the immediate surroundings felt a bit empty like open fields.
Dining
5.0
The dining situation had its quirks, with unnecessary announcements and strict breakfast timings, though the dishes served were on the smaller side.
Facilities
7.0
The hotel's facilities were adequate, with no standout features but also no major issues.
Sarah
United States,
November
2023
6.8/10
My stay at the hotel had its ups and downs. While the location was convenient due to its proximity to Toyota motors company and IBIS, it also limited dining options with only the on-site Ibis kitchen nearby. The rooms, overlooking the vast empty green lawn, were not as clean as I expected, which was a bit disappointing. The service, although efficient and polite, was a bit abrupt at times. On the positive side, the dining experience, while basic and busy in the morning, was okay. Overall, the value for money was decent but could have been better.
Rooms
7.0
The rooms, though small, overlooked a vast empty green lawn. However, they could have been cleaner than expected.
Service
8.0
The service was efficient and polite but occasionally abrupt.
Location
6.0
The hotel is conveniently located near Toyota motors company and IBIS, but it limits dining options to the on-site Ibis kitchen.
Dining
6.0
The dining experience was basic but manageable, although planning ahead is advisable due to morning rush.
Facilities
7.0
The facilities were adequate for a comfortable stay, but nothing extraordinary was offered.
Herman
United States,
September
2023
6.8/10
The hotel is conveniently located near Brussels center and very close to the airport, making it ideal for travelers with specific transit needs. While the dining options were limited and a bit pricey, the service was friendly and helpful, and the location suited our requirements perfectly.
Rooms
8.0
The room I stayed in was set up for two people, with a balcony and a full bathroom. It had all the necessary amenities like a hairdryer and a full closet. However, it is more suited for short one-night stays due to certain limitations. The room was non-smoking, which was a plus.
Service
7.0
The service was a bit mixed as the receptionist on duty didn't seem very attentive, but other staff members were friendly and helpful. They did mistakenly inform me about the lack of parking when there was a suitable option nearby, which could have caused inconvenience.
Location
8.0
The hotel is situated in an area that mainly consists of hotels and roads, making it convenient for airport travelers. It was great for my needs as I needed quick access to the airport and the bus stop was conveniently located across the street.
Dining
5.0
The dining options were limited and a bit overpriced for what was offered. I found the choices lacking and basic, mostly sandwich options that were not very satisfying. Adding more variety, such as eggs, would enhance the dining experience.
Facilities
6.0
It seems to provide standard facilities without any notable extra features.
Lucy
United Kingdom,
August
2023
6.0/10
The hotel is conveniently located near Zaventem Airport, making it ideal for a quick stay before a flight. The rooms were clean, but a bit tight for my liking. The service was friendly, though some staff members could benefit from additional training. The dining options were limited, and the facilities were basic with notable areas for improvement.
Rooms
7.0
The rooms were clean but a bit tight for me and my wife. The window couldn't be closed, which was inconvenient with the airport nearby.
Service
6.0
The service was friendly, with a free shuttlebus to the airport, but some staff members lacked local information and good manners.
Location
8.0
The hotel is on the outskirts of Brussels, close to Zaventem Airport, which is perfect for a quick airport stay.
Dining
5.0
The dining options were limited, and the overall experience was not up to par.
Facilities
5.0
Basic facilities with room for improvement.
Simon
United Kingdom,
July
2023
7.4/10
The hotel was clean and comfortable, and the shuttle service to the airport was very helpful, despite the smaller room size. The staff were fantastic in accommodating our early check-in and did not charge extra, although lacking courtesy in some instances. The location, although a bit outside Brussels, was convenient with free airport shuttle service. The dining experience offered plenty of buffet choices, and the facilities were overall satisfactory.
Rooms
7.0
The room was clean and comfortable, just a bit smaller than expected.
Service
8.0
The staff were fantastic in accommodating us for early check-in and did not charge extra, but lacked courtesy at times.
Location
8.0
The location, on the outskirts of Brussels near Zaventem Airport, was convenient with free airport shuttle service.
Dining
7.0
The dining experience provided lots of choices in the buffet, overall satisfying.
Facilities
7.0
The facilities were good overall, meeting our basic needs during the stay.
Robin
United Kingdom,
June
2023
5.4/10
My stay at the hotel was quite basic. The room seemed like it had not been refreshed sufficiently after the last guest, and the shower being in the room rather than an ensuite was a bit odd. I had to use my own kettle since the coffee machine in the lobby was out of order, and the nearby restaurant across the road was closed. However, for a very basic room, it served its purpose.
Rooms
5.0
The room seemed like it had not been refreshed sufficiently after the last guest, and the shower being in the room was a bit inconvenient. Luckily, I had my own kettle.
Service
5.0
The service was not the best as we were blamed for electricity problems upon entering the room. However, it was clean and neat.
Location
7.0
The location was excellent as it was calm and near the airport.
Dining
6.0
The dining experience was a mixed bag. The food was basic but good, and the price was better than expected. However, the announcement regarding payment in the restaurant was uncomfortable.
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